Frequently Asked Questions

Your guide to an unforgettable cinematic experience.

How do I purchase tickets online?

You can purchase tickets directly through our website or mobile app by selecting your preferred movie, showtime, and seats. Once the transaction is complete, you will receive a digital confirmation and a QR code for entry.

What is the policy for ticket refunds and exchanges?

Tickets can be refunded or exchanged up until the scheduled showtime. For online purchases, you can initiate a refund through the 'Manage My Tickets' section of our website or app. Please note that convenience fees are non-refundable.

Can I order snacks and drinks before I arrive?

Yes, our mobile ordering feature allows you to browse the concession menu and place your order in advance. Simply select your items in the app, and we will have them ready for pickup when you arrive at the theatre.

How does the AMC Stubs rewards program work?

AMC Stubs is our loyalty program that allows you to earn points on every dollar spent. Members enjoy benefits such as waived online booking fees, free popcorn upgrades, and rewards that can be used toward future ticket or concession purchases.

Are there age restrictions for R-rated movies?

For R-rated films, guests must be at least 17 years old or accompanied by a parent or adult guardian who is at least 21 years old. A valid photo ID is required for entry to verify age.

What payment methods do you accept?

We accept all major credit cards, AMC gift cards, and popular digital payment methods including Apple Pay, Google Pay, and PayPal for both online and in-person transactions.